今天我们聊一个最新的事。Today let's talk about a fresh story.
是关于 OPPO 的。It's about OPPO.
OPPO 你应该听过,做手机的。You probably know OPPO — they make phones.
事情发生在五月八号。The story happened on May 8.
OPPO 跟一本叫《三联生活周刊》的杂志,一起做了一个母亲节的活动。OPPO partnered with Sanlian Lifeweek, a magazine, on a Mother's Day campaign.
活动的名字叫"用镜头改写我妈"。The campaign was called "Rewrite My Mom with the Lens."
意思是想用照片,展现一下当代妈妈的样子。The idea was to use photos to show what modern moms look like.
听起来挺好的。Sounds good, right?
但是他们发出来的一张海报,直接把自己送上了热搜。But one of the posters they published shot itself straight onto the trending search list.
那张海报上写了一句话。The poster had a single line on it.
"我妈有两个'老公',一个是我爸,另一个一年见两回。"My mom has two 'husbands.' One is my dad. The other she sees twice a year.
跟我爸约会基本不打扮,见另一个,她恨不得穿婚纱。When she goes out with my dad she barely dresses up; for the other one she'd practically wear a wedding gown."
你听到这句话,第一反应是什么?What's your first reaction to that line?
反正网上很多人的反应是:Online, a lot of people reacted like:
"这是在说什么呢?"What is this saying?"
"妈妈怎么会有两个老公?"How can Mom have two husbands?"
OPPO 的本意,其实是想说"饭圈妈妈"。What OPPO actually meant was the "fan-circle mom."
什么是饭圈?What's a "fan circle"?
饭圈就是粉丝圈。It's a fandom community.
就是喜欢同一个明星的人,组成的一个圈子。A group of people who all love the same celebrity, banded together.
他们一起追星、买专辑、看演唱会。They follow the idol, buy albums, go to concerts.
现在很多妈妈,也是某个明星的粉丝。And these days, many moms are also fans of some celebrity.
一年看两次演唱会,打扮得漂漂亮亮,去见自己的偶像。Twice a year they go to a concert, dress beautifully, and go see their idol.
OPPO 想说的是:What OPPO wanted to say is:
现在的妈妈不一样了。moms today aren't what they used to be.
她们有自己的爱好。They have their own interests.
她们追星、跑马拉松、写诗。They follow celebrities, run marathons, write poetry.
她们是立体的、多元的。They are multidimensional, diverse.
这个想法本身没什么错。That idea itself isn't wrong.
错的是说法。What was wrong was the wording.
为什么"我妈有两个老公"这句话不行?Why doesn't "my mom has two husbands" work?
我说三个原因。I'll give three reasons.
"老公"这个词,不是随便能用的。the word "husband" isn't something you toss around casually.
老公就是丈夫。A husband is a husband.
你说妈妈有"两个老公",就算是开玩笑,听起来也是在调侃婚姻。Saying mom has "two husbands," even as a joke, sounds like making fun of marriage.
是在拿夫妻关系开玩笑。It treats the marital relationship as a punchline.
"跟我爸约会基本不打扮,见另一个,恨不得穿婚纱","basically doesn't dress up for my dad, but would wear a wedding gown for the other one" —
这句话不光是调侃,里面有羞辱意味。this isn't just teasing. There's an insulting undertone.
是在说妈妈不爱爸爸。It's saying Mom doesn't love Dad.
是在用儿子的视角,把妈妈写得不忠。Using the son's perspective to portray Mom as unfaithful.
就算是个梗,也太过分了。Even as a meme, it's too far.
这个广告发布的时间,是五月八号。the ad was published on May 8.
距离母亲节还有两天。Two days before Mother's Day.
正是全国人民最关注母亲、最想表达感谢的时候。The exact time when the nation is paying attention to mothers, wanting to express gratitude.
你在这个时候,用儿子的口吻,调侃自己妈妈,At that moment, using a son's voice to crack jokes about your own mom,
反差感和冒犯感被放大了好几倍。the sense of contrast and offense got amplified several times over.
所以海报一发出来,就被骂得一塌糊涂。So the moment the poster went out, it got slammed.
不光是普通网友。Not just regular netizens.
媒体在骂、广告圈在骂、连专业的妈妈群体都在骂。The media slammed it, the ad industry slammed it, even professional mother groups slammed it.
OPPO 一开始,反应不够快。At first, OPPO didn't react fast enough.
只发了一个简短的道歉。They only posted a short apology.
说"我们的初衷是想展现立体多元的当代妈妈形象"。Saying "our intent was to show a multidimensional, diverse image of the modern mother."
但是大家不买账。But people didn't buy it.
觉得这种道歉,是在解释,不是真道歉。It felt like an explanation, not a real apology.
你品一下这两件事的区别。Notice the difference between these two.
真道歉是说:"对不起,我做错了。A real apology is: "I'm sorry, I was wrong."
解释是说:"你误会了,我的意思是这样的。An explanation is: "You misunderstood — what I meant was this."
OPPO 一开始就走错了路。OPPO went down the wrong road from the start.
本来该认错的时候,他们选择继续辩护。At the moment they should have admitted fault, they chose to keep defending.
舆论一看你不认错,就更生气了。Once the public saw they wouldn't admit it, they got even angrier.
到了五月十号,也就是母亲节当天,By May 10, which was Mother's Day,
中国广告协会出来发声了。the China Advertising Association weighed in.
广告不能调侃家庭、不能刻意出位。ads cannot mock the family or be deliberately provocative.
要敬畏亲情伦理和社会公德。They must respect family ethics and public morality.
这种"造梗营销",越过了底线。This kind of "meme marketing" had crossed the line.
到了五月十一号,OPPO 终于扛不住了。By May 11, OPPO finally couldn't hold out.
发了第二份道歉。They issued a second apology.
这次的道歉,比第一次重多了。This one was much heavier than the first.
而且,他们做了一件让大家很意外的事。And they did something that surprised everyone.
他们公开公布了一份处罚名单。They publicly released a list of punishments.
具体怎么处罚?Specifically what punishments?
我念给你听。Let me read them out.
OPPO 中国区业务负责人叫段要辉。The head of OPPO China is named Duan Yaohui.
他职级被直接降两级,工资冻结三十六个月。His rank was demoted by two levels, and his salary was frozen for 36 months.
就是说三年内不能涨工资。That means he can't get a raise for three years.
业务部部长王怡,降一级,工资冻结十二个月。Business head Wang Yi was demoted one level, salary frozen 12 months.
公关部部长马新,工资冻结十二个月。PR head Ma Xin had his salary frozen 12 months.
项目主管,降一级。The project lead was demoted one level.
知道这个行业的人说,People who know the industry say
这是 OPPO 历史上,处罚力度最大的一次。this is the harshest punishment in OPPO's history.
因为这件事,已经伤到了 OPPO 的品牌根基。Because this incident had already cut into OPPO's brand foundation.
而且有一件事更不寻常。And one thing was even more unusual.
武汉大学,公开点名批评了 OPPO。Wuhan University publicly called out OPPO by name.
你听清楚——一所大学,公开点名一家公司。Listen clearly — a university publicly naming a company.
这种事,几乎从来没有过。This kind of thing has almost never happened.
我多说一句武汉大学这件事。Let me say a bit more about Wuhan University on this.
武大是中国最有名的几所大学之一。Wuhan University is one of China's most renowned universities.
他们一般是做学术的,不会管商业上的事。They normally focus on scholarship and stay out of business affairs.
这次他们公开点名 OPPO,This time they publicly named OPPO,
说明这件事在大学老师、学生的心里,已经不只是"营销翻车"。meaning that in the minds of university faculty and students, this is no longer just "a marketing flop."
而是触碰到了一个更根本的问题:It touched on a more fundamental question:
一家有影响力的公司,应不应该尊重母亲、尊重家庭?should a powerful company respect mothers and respect family?
说明这件事的影响,已经超出了商业范畴。This means the impact has gone beyond the business realm.
进入了"社会价值观"的层面。It's entered the realm of social values.
那 OPPO 是不是第一次出这种事呢?So is this OPPO's first time doing something like this?
OPPO 这几年,已经翻车好几次了。OPPO has crashed and burned several times in recent years.
最近的一次,就是今年春天。The most recent was just this spring.
OPPO 推出 Find X9 的莫奈紫配色。OPPO launched the Find X9 in a Monet purple finish.
有高管在直播间里说,An exec on a livestream said
这个颜色是"拿捏少妇心"的。that this color was meant to "capture young housewives' hearts."
也被骂了。That also got slammed.
2022年抖音直播的时候,in 2022, on a Douyin livestream,
样机名称直接显示"买 OPPO 的都是煞笔"。a demo phone's name was displayed as "anyone who buys OPPO is an idiot."
这种事是怎么发生的,到今天都没说清楚。How that happened, even today, has never been explained.
还有充电宣传被实测打假。There were also charging-spec claims that got debunked by testers.
"高配预热、低配首发"的套路。The "hype the high-end spec, ship the low-end first" pattern.
为什么 OPPO 老出这种事?Why does OPPO keep doing this?
我觉得一个原因是——I think one reason is —
OPPO 这几年一直在抢"年轻人"市场。OPPO has spent these years chasing the "youth" market.
为了让年轻人觉得 OPPO 酷,To make young people think OPPO is cool,
他们用了大量的"梗营销"。they've leaned heavily on "meme marketing."
用网上的流行语,用饭圈的话术,用搞笑的反差。Online slang, fan-circle language, comic contrast.
梗用得越多,越容易踩到底线。the more memes you use, the easier it is to step on the line.
这种营销方式,业内有个词,叫"出位营销"。This marketing style has a name in the industry — "provocation marketing."
就是为了出位,故意说一些"边界感"很模糊的话。You deliberately say things with "fuzzy boundaries" just to provoke a reaction.
有时候很成功。Sometimes it works.
有时候就翻车。Sometimes it backfires.
OPPO 这次的翻车,This OPPO incident
本质上不是一个人的错。isn't fundamentally one person's mistake.
是整个营销文化的一次集体反思。It's a collective reckoning for the entire marketing culture.
很多品牌都在思考:A lot of brands are now thinking:
我们能不能不用低俗的梗,也能让年轻人记住我?can we make young people remember us without using vulgar memes?
能不能用温暖、真诚,打动用户?Can we move users with warmth and sincerity?
本来应该是这种温暖的事。should have been exactly that kind of warm thing.
结果 OPPO 走反了。OPPO went the opposite way.
这是这件事,最让人遗憾的地方。That's the most regrettable part of this whole story.
今天我们聊了 OPPO 母亲节翻车事件。Today we talked about the OPPO Mother's Day disaster.
聊了海报内容、为什么被骂、处罚名单、武大表态、OPPO 的翻车史。We covered the poster content, why it got slammed, the punishment list, Wuhan University's stance, and OPPO's history of flops.
也聊了"梗营销"这种东西为什么容易出问题。We also talked about why "meme marketing" tends to backfire.
希望对你有用。Hope this was useful.
我们下次再聊。We'll talk again next time.